I had Norton 360 Premier Edition on my laptop and whenever I ran a Full System Scan it would remove things like tracking cookies; it would also then Tune-Up the computer and clean Internet Explorer Temporary Internet Files, Internet Explorer Files, and MS Windows Temporary Files and would show how many of those files it cleaned. It would also correct any registry problems and show the results if there had been any.
I recently installed a new version of Norton 360 Premier Edition. I installed it from disk. I have set it to the same settings I had on the older version. I have the Heuristic Protection set to aggressive. I have the Tracking Cookies setting set to remove. I have the Scan Performance Profile set to full scan. However, when I run scans with the new version of Norton 360 Premier Edition, it never detects or removes tracking cookies. In fact each time I run it, it comes up with Total Security Risks Discovered - 0. Nor does it clean up Internet Explorer Temporary Internet Files, Internet Explorer History Files, and MS Windows Temporary Files.
It also seems to run the scan exceptionally fast. Where it would take hours before, to complete a Full System Scan, now it sometimes takes less than 10 minutes. It says it has scanned about 2 million files but in that amount of time it does not seem possible based upon my previous use of Norton 360 over the past few years.
Why is it not detecting tracking cookies and deleting them; why is it not cleaning the IE history and IE temporary files, and why is it not cleaning the MS Windows temporary files?
How do I correct this?
Any help would be appreciated. Thanks.
All the best,
Glenn B