Please can someone help with this problem? Each time I turn my pc on Norton 360 will not open or load and I get an error message : 8504 100. Norton then searches for a fix, which always fails. I have had a chat with one of your staff who remotely reinstalled Norton and then told me it was fixed, but it was not! I rang the helpline and the same thing happened with another colleague who told me it was fixed, but only until i swicth off the PC. I am having to remove and reinstall Norton every time I want to use my pc which is driving me mad!! I even went so far as to return my pc to factory default settings to see if it was due to a virus or something like that ( I don't know an awful lot about computers) but that hasn't stopped the problem either! I am running Windows 7. I would be so grateful if someone could suggest a solution. Many thanks x
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