I have latest version 20.3.1.22 of Norton. I noted an X on the Norton icon. When I open the main page, I get a thumbs up on SECURITY, IDENTIFICATION, AND BACKUP but TUNEUP says it needs fixing. When I click "Fix now", it goes to disk defrag.
I let the computer run throughout the night. When I looked the next morning, it showed it was still defragging?? Next, I tried to defrag through MS Accessories, System Tools with the same results. When I do a Norton scan, I get a "scan complete" and "we did not find any issues.....?? I just tried the Norton fix again and this time I got "Drive C busy, retry later."
What do you think is going on and how do I fix it? Since this happened, the computer has been shut down and booted several times with the same results.