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Conflicting programs

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In August 2012 a Norton tech helped me straighten out a problem I had with 360.  In the process he uninstalled another security product which he stated conflicted with 360.  Recently I began having problems with MSWord 2010 and adware on the internet.  A local tech was able to correct these for me.  To do so she re-installed the program which had been uninstalled in August 2012.  She also stated there was a Trojan that had been on my computer since shortly after that program had been removed.  Norton apparently had never detected, nor had it reported or removed it.  Now I get a pop-up from Norto scans that this program is in conflict with 360 and should be uninstalled.  I would welcome advice and opinions about what should be done.

nalla 1406


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