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Recovery from a hard drive crash remains a problem

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All of my files are backed up on a network drive.  When I Selected restore; I selected the entire backup, and a destination of drive C on the new hard drive.  All that I could find one the new hard drive were in pictures in My Document/Pictures folder.  Nothing can be found for contacts  and  emails in my Outlook 2010; nothing can be found in my Itunes; Favorites folders can not be found; homepage settings can not be found; and my word and excel documents can not be found.

 

I thought Norton Restore would find and restore the files to their respective program and data folders/file locations.  I don't know where to put the backed up files other that my "C" Drive.  It remains frustrating trying to recover from a hard drive crash.

 

Any ideas would be welcome to help me restore my pc to the way it was at the last backup.

 

 

 

 


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