"Fix Not Complete" on virus/spyware definition updates in Comcast edition of Norton Security Suite, newest version 20.4.0.40. I've tried numerous times; everything is up to date and I've even rebooted. I've run the Get Support tool and it didn't find anything wrong. Nothing has helped resolve this issue and I'm getting disgusted. My browser is Firefox v. 22.0., running on Windows XP, but (just to emphasize) this is the Comcast edition of Norton Security Suite.
I read lots of entries in the Norton Community before posting this and none seem to apply to my problem.