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Norton 360 stalls on download

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Can someone help. I purchased my son a computer and wish to install N360 PE on it as I already have it on my own. I have a three seat or license and have one seat available. When I try and download on the new computer that has yet to be used the download gets to about 31% and then just stalls. It slowly ticks over and got to around 40% after two hours and says two hours remaining.

After reading some other posts I went back and removed the trend micro trial that was installed and NEVER activated and then retried the download, but no luck same problem. Any suggestions.

The new O/S is windows 8


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