I had a weird computer problem- my Vista windows Mail program had trouble sending out email- sometimes it would go and often it wouldn't, then I could try again and it would. I had no idea what the problem was. So, I went to 2 local computer repair shops. Both asked what my AV program is and when I said Norton, they both looked ill - both said Norton is a terrible program.
at least the second tech I spoke to recommended seeing if changing the outgoing server port number might work- so I called my provider, Time-Warner- the TW tech gave me a new port number, and voila, it worked! Why the old number stopped working, I don't know- but, luckily it wasn't a virus/malware problem
I've now been using Norton for several years. I like it. So far, no infestation of maleware- it's easy to use, it has lots of features--- but I'd like to know why so many computer techs diss the program?
Joe