I can't get the Norton 360 application to run in Windows 8.1 including Identity Safe. I have tried both the repair and reinstall and the power erase tool. They both uninstall and reinstall with the same results. When I look at the running processes, I do see two instances of Norton 360 running. Both indicate it is 32 bit; I am running 64 bit Windows, don't know if that is an issue.
But the application won't start. There doesn't seem to be anyway to update or auto repair as other posts suggest. The Identity Safe/Norton Toolbar does load but does't seem to do anything.
Any suggestions?
Thanks