A couple of weeks ago my PC crashed whilst running a weekly full system scan. A second attempt had the same result. As I'd updated some Samsung Software that morning, I assumed this was the problem and ran Windows restore. The full system scan then ran ok so I assumed problem fixed. However, the following week the same thing happened. I un-installed the Samsung software (I didn't really need it anyway) and tried again. All ok. Once again I assume problem fixed.
But, yesterday the same thing happened again - twice. Windows Action Centre records the crahs and suggests files that might help (not that I can find them!). There are 3 user accounts on the PC and these files point to one of the users. I can only think it's a corrupted file as the PC and Norton 360 seems to function perfectly otherwise. The only possible solution I can come up with is to un-install 360 and then re-install it. I'm using Win 7 (Home Premium) 64 bit andIhave latest version of 360 - 21.1.0.18. Anyone have any other ideas?