Hello,
I've installed a tripplite battery backUPS on my desktop. I run Windows 7, Java 7, and Norton360's most recent release. I tried to install the power monitoring software from Tripplite (Power Alert Power Management), but the Norton Firewall is causing trouble. I know it's the firewall since the program will work fine if I disable the Norton Smart Firewall. I've tried telling the smart firewall that the programs are allowed, but that didn't help. Any and All suggestions on what to try next are greatly appreciated. The program itself uses Java 7 with the interface if that makes any difference.