I upgraded Norton 360 Version 6.4.0.9 to the new version 20.1.1.2 but the Norton icon disappeared after upgrade and reboot. I contacted support; automated support advised me to download, install the removal tool, and remove and reinstall Norton from my account. I did all that, but there still is no Norton icon on desktop. I ran Liveupdate several times and rebooted each time,but to no success. I ran autofix which did not find any issue with installation, no Norton icon on desktop. I now open Norton by Norton icon in the notification area. I don't like to have the same uninstall and reinstall advice but need a firm solution. How can I go back to the previous version if Symantec doesn't come up with a solution? My Norton account has the latest download only.
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