Quantcast
Channel: Norton 360 topics
Viewing all articles
Browse latest Browse all 4737

Norton 360 handle leak? No email support?

$
0
0

Hello,

 

1.  Yes I have Norton 360 ver 6, and Webroot Secure Anywhere (WSA) running together.  According to Norton this is a conflict.  According to Webroot WSA can run alongside and compliment any other security software. 

 

2.  Webroot has a System Analyzer Tool, which scans Active Processes among other things.  Specifically:

 

3.  Webroot SysAnalyzer suggests Norton 360\Engine\20.2.0.19\ccSvcHst.exe has a possible "handle leak".  Some of the log: 
2380 ... Working Set: 10  MB | Virtual: 299 MB | Handles: 2977 | Kernel Time: 00:08:09:0843 | Page Faults: 12593674

 

4.  The only "comparable" entry is 1324  C:\Windows\System32\svchost.exe             Working Set: 34  MB | Virtual: 175 MB | Handles: 1546 | Kernel Time: 00:08:24:0335 | User Time: 00:07:43:0494 | Page Faults: 1378468

 

5.  Norrton's engine shows almost twice the handles of svchost.exe, and 9 times as many page faults.

 

6.  Unrelated but significant - why can't I EMAIL Norton tech support anymore - seems the only choices are Live Chat and Phone support, or this forum.  I can just imagine how painful this might be to pass this issue to Norton through Chat.

 

7.  Any feedback, similar issues?


Viewing all articles
Browse latest Browse all 4737

Trending Articles