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Identity Safe and Startup Manager data wiped out with recent update

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I am operating Norton 360 Multi Device.

Currently, I have it installed on my desktop (running Windows XP SP3) and Android Smart Phone.

Today, I was prompted to check for & download the most recent program updates.

When I did this, it wiped out my data and settings for Identity Safe and Startup Manager programs settings.

 

I checked my handheld unit, and the Identity Safe data is still there for the various accounts (identities, passwords, web sites, etc.). My questions:

(1) How long will it be there before it gets "updated" in a sync and I lose that data as well?

(2) Is there any way for Norton to restore the Identity Safe Data prior to the "update"?

(3) If not, is there any way to upload the data file from my smart phone to the web ... as it's now shown as blank?

 

 


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