Norton 360 (v 20.3.1.22 ) reports Action Required 3 threats but NPE reports No Risks Found.
What is the course of action when 2 different Norton scans report different results?
Exported 360 scan log :
Resolved Threats:
No risks have been resolved
Unresolved Threats:
WS.SecurityRisk.1
Type: Anomaly
Risk: High (High Stealth, High Removal, High Performance, High Privacy)
Categories: Security Risk
Status: Remove Failed
-----------
1 File
Trojan.ADH
Type: Anomaly
Risk: High (High Stealth, High Removal, High Performance, High Privacy)
Categories: Virus
Status: Remove Failed
-----------
1 File
1 Browser Cache
WS.SecurityRisk.1
Type: Anomaly
Risk: High (High Stealth, High Removal, High Performance, High Privacy)
Categories: Security Risk
Status: Remove Failed
-----------
1 File