I had to remove Windows 8 after upgrading (for various reasons), wipe my hard drive, then reinstall windows 7, all my software, and restored my backup from Norton just fine. However, now when trying the online backup it's not recognizing that I already have a 20MB backup of everything already and the need to just do an incremental backup. Norton tells me that I don't have enough space to do the online backup (there is 5GB available of my 25GB) and says 20GB is needed. Clearly it's trying to do a full backup again and not just an incremental one. Is the only solution to delete the current online backup and let Norton redo the whole thing?
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