I have a new Dell desktop with Windows 8.1 Pro Media and 360
I have a new Dell desktop with Windows 8.1 Pro Media and 360, version 21.1.0.18. Running some tasks in 360 causes the computer to hang on restart. Holding down the power button for 5 seconds during...
View ArticleRegistry repair on Norton 360
While doing 'registry repair, I get an error code of 1021. Can anyone help?
View ArticleComputer needs to restart to remove security threats
I was just browsing on the internet and a Norton window popped up and said - you need to restart your computer to remove security threats - which I did but I cannot find any information on this in any...
View ArticleWin Vista SP2 crashed, rebooted, programs & Nortn 360 missing, ran restore...
After Win Vista SP2 crashed, rebooted system only to find several programs and Norton 360 missing. Ran system restore to previous checkpoint and was able to get programs back with the exception of...
View ArticleUnable to Run Scans
I cannot seem to run scans in Norton 360 (Version 21.1.0.18) on Windows 8. I can't run either the Quick Scan or Full System Scan, but I can run LiveUpdate and Tuneup tasks (I don't use Backup). I have...
View Article360 always thinks I'm idle
I have been using Norton products over many years. This 2013 version of 360 "Premium" is driving me crazy. I bought 2 years worth of subscription, but I'm thinking of throwing it away because this...
View ArticleDiagnostic Report showing wrong version of internet explorer.
I have Norton 360 Premier installed on a Windows 7, sp1, 64 bit HP computer. I am using Internet Explorer 11 & it seems to be working ok. But when I run the Diagnostic Report, it has Internet...
View ArticleNorton (360) Community Watch does not complete or stop
When I look in Check Norton Tasks (Norton 360) and looking at the date - 10.12.13, it was showing as running all this time and not completeing.Today I clicked on the icon and it has been showing as...
View ArticleWhy is my backup 8 times the size of my harddrive?
I have a one terabyte external i use for back-up, but my hard drive has only about 200 gigs on it. The external is almost full!! How can my back-up possibly be this large!?! My current theory is that...
View ArticleDownload and Process Updates Failed
I have two computers with NSS and while one was able to download and process updates, the other one got a failure for both (it was able to check for updates just fine). I tried restarting but still got...
View Articleauto live update does not work; manual does not work until I run the autofix...
I have signed up for auto updates but they no longer work. I have to run the updates manually each day. The manual updates will not work until I go to help and runn the auto fix. What is wrong?
View Article"BEX error" in "N360.exe"
Dear community,I am experiencing the following problem: Problemsignatur: Problemereignisname: BEX Anwendungsname: N360.exe Anwendungsversion: 12.11.0.16 Anwendungszeitstempel: 524cbb5e...
View ArticleUnknFilename: B41D452C.TMP
I just recently had this file pop up:Filename: B41D452C.TMPFull Path: c:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\SRTSP\SrtETmp\B41D452C.TMP____________________________...
View ArticleWhy no 'PUP.Optional...'?
Why is it that N360 does not find and quarantine PUP.Optional.SearchProtect.A and I have to constantly rely on manually running Malwarebytes to rid my wife's machine of the malware that she's picking...
View ArticlePC Tuneup seems to turn on my Toshiba laptop screen when it is closed
While I can't state unequivocally that this is a Norton 360 issue, it seems likely: Sometimes when my Toshiba Satellite L305D laptop is idle and the top/screen closed, I open it up to find the screen...
View ArticleMulti Device Activation?
:smileyfrustrated: So, I downloaded/installed Multi-Device. Got the box that said successfully installed. See it in file, but no desktop icon like w/360 previous. How do I activate it?
View ArticleNorton blocking randomly generated tmp file from a trusted software
I have a trusted, genuine and clean software that generates random tmp files when launched in other for it to function properly, the file names are random in format e7878.tmp, u7847.tmp and are placed...
View ArticleAuto submit login data- why did you make it the default in identity safe?
Since I never ran into this before the last most horrible release,I assume it was part of the transition from sanity to iphone interface.Now I am constantly editing my 269 logins to change from auto...
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