Registry cleaner breaks ASUS AI Suite III
Since I've restored after the problem occurred, I can't be sure of the exact entry, but I'm pretty sure it'sHKEY_LOCAL_MACHINE\Microsoft\Windows\CurrentVersion\App Paths\DIP4 According to RegCleaner,...
View ArticleNorton 360 - PC & Mac
Hello, I have a subscription for Norton 360 - with 3 installs. I have used 2 and one is remaining. I was trying to use that to download Norton360 to a Mac. But I keep on getting an error message. Is...
View Articleiexplore.exe virus
I was using Internet explorer when a pop up appeared, apparently from norton, that their was a potential virus maleware or something in that general desription. Upon closing out all tabs I immediately...
View Articlewww.mysearchresults.com
I have an HP TouchSmart 520 Desktop running Win8.1 with Norton 360 installed. Recently I have noticed that when I open I.E. 11, instead of my usual home page something called www.mysearchresults.com...
View ArticleCan't find Outlook .pst files in my N360 backup
I backed up using N360 default set with all file types checked. When I search the backup, I can't find my Outlook .pst files. Am I missing something?
View ArticleSmart vs Full virus definitions
I just upgraded to N360 ver 21.1.0.18 on my XP machine and I no longer see the option to use Full Virus definition vs. Smart virus def. Also, I no longer see the option to turn off the MS office...
View ArticleBlocking Internet on all but one computer in a lan
I'd like to be able to have the computers in my house to be in a LAN, but have only one of them have access to the internet. The reason is that I'd like only one computer directly being susceptible to...
View ArticleDisabling SSL scanning
In Mozilla Firefox, I keep getting the message "The certificate is not trusted because no issuer chain was provided." I am using Norton 360 2012. How do I disable the SSL scanning or what should I do...
View ArticlePower Eraser Scan
HelloWhat is the "eraserutildrv11312.sys" driver? When I scan the computer with Power Eraser it says this file is dangerous but it fails to remove it when trying. Also I have just formatet my computer...
View ArticleNorton Power Eraser and Level Quality Watcher
Will Norton Power Eraser remove Level Quality Watcher?
View ArticlePower Eraser Scan
This thread has been moved to 'Other Norton Products' board for better exposure
View ArticleUnauthorized access blocked question
I have been using a program called CompanionLink for quite a while and a week ago installed Norton 360 to evaluate it. Today I found that CompanionLink has not been running (it updates my Outlook...
View ArticleNorton 360 Identity Safe: Can't add address to new Wallet Payment card
In attempting to add my first Payment (a VISA card) in Wallet, I'm not able to enter my address in the Billing Address field.
View ArticleGoogle Chrome 32.0.1700.76 not showing Norton Toolbar extension
Google Chrome 32.0.1700.76 is not listing the Norton Toolbar extension. The only extension shown is "Norton Identity Protection 2014.6.4.11." I'm current on the Chrome browser, have checked for Norton...
View ArticleI have purchased 360 Multidevice and want to load it onto a Microsoft Surface...
When downloading the product I just get a message saying it wont down load and I should go to the windows store but I can't see Norton there. I was advised by Norton that 30 Multi Device 2014 would...
View ArticleUnresolvable “Your PC requires disk optimization to improve performance.”
This occurs on a Surface Pro running Windows 8.1 Pro and Norton 1 with Norton 360 v 20.4.0.40. (I have a Dell 2350 runnning the same OS and N360, with no such problem...so far.) This condition is...
View ArticleLivePassModuleMain.dll
Norton 360 inform me some times that download of LivePassModuleMain.dll is OK but I have never downloaded it. I use norwegian but you should be able to understand the messages I have enclosed. First I...
View ArticleI have been infected with the nasty ib.adnxs pop-up problem
I need help please in getting rid of all the pop-ups I believe are being caused by ib.adnxs which I'm seeing in IE and Firefox. I am running a Windows 8 64-bit system with Norton 360 installed.Thanks
View ArticleCan I restore system on a new PC?
My system will no longer boot and have a msg "NTLDR missing, press Alt+Ctl+Del to restart" when I attempt to do so. I have lots of MS software and QB software that I need for work. CD's are no longer...
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