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What products do I need

Not sure what product to get. A little about my needs or usage. Wife android and tablet, uses facebook mostly. 13 year old son I- phone, dosen't use much but sure he will.  Me laptop android phone,...

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Norton AntiVirus freezes my laptop

I have installed NortonAntivirus 2013, and after i try to open it I obviously click it but the program wont open, later after a few tries it does open but my whole laptop freezes and I have to click...

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Uninstall-Reinstall

Hi, as stated above in my subject, I am currently running windows 7 32 bit on my pc. Currently, i want to have a clean install of windows 7 64 bit. My question is, when I uninstall Norton 360, will i...

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.how to download on to my kindle fire hd 8.9

How do I download onto my kindle fire hd 8.9

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Product Suggestion

I was using Spyware doctor for years and now that it has been bought out we went with the best name in comp security.I propose that there be a progress bar on the scanner so the user may see how far...

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Your PC requires disk optimization to improve performance

Why am I bothered with such messages? Firstly, I'm buying Norton to be protected against malware, I have no use of all the annoying things around like performance monitoring, backup, cleanup of all...

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How can I create a copy of my backup to store off site?

I've recently purchased a second 2TB external USB drive to allow me to rotate backups between the 2 disks; taking one off-site after a successful backup, then rotating them the next week (I run weekly...

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Wrong Message

Hello, I just came back to Norton and installed 360.  I ran the update several times and it appears to have installed several patches, but it till shows version 21.1.00,18.  The download center says I...

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Product Suggestion

Post moved to "Product Suggestion" board

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renewed Norton 360 under wrong email

I just renewed my Norton 360 and while it does show 367 days left on both computers it turns out I renewed under a diff email that what I was signed in under before.  How do I get renewal under prior...

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Windos 8 security

Hi All,Maybe a bit cheeky to ask this on the Norton forum:smileyhappy:, but I have the 3 machine subscription and having got the wind-up about XP support ending, so I am looking at a new 8 / 8.1...

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Norton Safe search doesn't show any icons

Moved to Norton Toolbar/Identity Safe Board for better exposure.

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norton 360 causes my computer to crash.

Norton 360 causes my computer to go to blue screen.   This started last year and I deleted it from my computer.   Tried to reinstall since I have a paid subscription and within 10 minutes it crashed...

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Norton Engine version 21.2.0.38

I recently received the engine update. There is no announcement of it.  It seems to also have the latest version of the toolbar. The toolbar now has 3 dots at the end for settings, and the desktop icon...

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Trouble copying Identity Safe data to new computer

Hello. I am having trouble copying Identity Safe data to my new computer. I created a .npm file on the old computer, following instructions from Norton forums. I saved the file to an external drive...

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How can I print the monthly reports or view in a non Norton file?

I have pulled up the monthly reports but, when I save them they are in a file i can not read. I also would like to print them.Thank you please let me know if you need more info.

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What is this error message

I ran a QuickScan after doing a System Restore on my Win7.  It went well except for a pop up: QuickScan-x64 - System ErrorThe program can't start because IL_TIFF_x65.fmt is missing fromyour computer....

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Scan says Virus and On-Demand Scan says No Virus

A back-up folder created on 2013-01-04 was flagged as having a virus. This folder has been scanned many times by Norton and this is the first notification I've received. When I did an On-Demand Scan it...

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New 360 install from disc.

 When I update Norton 360 from a store-bought disc, will the login info and passwords in my current VAULT be absorbed by the new install?  Thanks...  Albert  (ajc5048)

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Refund

I can not connect to Live Chat or even get a phone number to get a refund.  I purchased N360 in the norton store.  What ashould I do? 

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