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Recovering Backup

 My hard drive was replaced this week.  All of my files were backed-up on Norton 360.  My account with Norton is current but the files seem to have been deleted.  Can Norton restore these "lost files?"...

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Norton Security Suite: LiveUpdate Failed to Complete

I'm getting the same problem.  I'm using Norton Security Suite version 20.2, and I get a message that says "Norton Web Protection Definitions: Failed to complete".  Also, every time LiveUpdate...

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Re-install after factory reset on Vista

Hi all.I recently factory rest my PC ( Vista), I have installed all OS updates. I try to reinstall 360 from my Norton account and after downloading it attempts to install but I get an error message...

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Comcast Constant Guard pop up, blaming Norton for sending pop ups!

how do I stop the Comcast pop up for Constant Guard??  I did not install this software, it is not resident.  Comcast has specifically told me that Norton is sending me these pop ups on behalf of...

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High CPU Usage Performance Alert winrscmde

I've been getting the message High CPU usage Performace Alert winrscmde. My computer is slow on the internetand I had lots of trouble rebooting it the last time. What  can I do to eliminate these...

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nortons 360_back up using 121 gb

i am trying to find out why nortons 360 back up file on my laptop is using 121 gb of space,, there is no need for it to use that much space. how do i fix this?

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Norton 360 will not launch installer

I purchased Norton 360 to replace the Norton 360 product that had expired. When I clicked Install Norton 360 nothing happens. Then I uninstalled the expired 360, restarted my PC but the new 360 would...

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Help with Norton 360 Premier

I am having issues getting help with my particular case. Despite emailing Arun, Kevin and Tony (admin on this forum) a number of times, as well as tweeting Norton Support, I have heard nothing back...

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Norton Securtity Suite Auto Protect blocked a file that is OK and I need to...

Auto Protect blocked a file that is OK and I need to install. How do I stop it from doing this as I really need to install this? Zack S

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Visual Bee is hijacking my browser!

Sorry...I know this is a stupid question, but I am exasperated and need some help.  I installed Norton 360 today, primarily because my browser is being hijacked by visual bee.  I couldn't find a valid...

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Import/backup of Identity safe in Norton 360 2013

This post has been moved to "Norton Toolbar / Norton Identity Safe" board for better exposure.

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Best approach to license my Mac under the 360 3 device licenses

Hi, I purchased the 3 device license along with anit-theft.  Silly me, it didn't occur to me that while I can put anti-theft anywhere, I apparently can not do the same with the 360 license.  When I...

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Trojan.Gen.2, Trojan.Zeroaccess.B, and Trojan.Zeroaccess.C

Norton keeps finding and blocking the above trojans and says they are located in c:\windows\installer\... However, I can not find the file.  I ran a full system scan with Norton and found nothing to...

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Which is better, Norton One or Norton Multi-Device?

I currently have Norton One and my renewal is just over a month away and I was curious about which is better for me.  I have two PC's (Desktop and Laptop both running Windows 8) and an Android Cell...

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Patch caution

Starting sometime last year Norton 360 Update started included "Patches" like Windows Update. These Norton patches include a lot of caution as if I were going to destroy my computer by installing them....

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I got a new notebook, and still have Nortons on my other computer. Do I need...

I think the subject line pretty much sums up my problem! I can get into my account on the new notebook, but it tells me my subscription has expired. Surely I shouldn't have to pay for a new...

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malware/ransomware infection?

Three times this week, malware files named (or disguised as) "migautoplay.exe"  and "displayswitch.exe" got past Norton 360,and I had to use Norton Power Eraser to remove them. Trouble is, after...

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Norton 360 Backup Error Issue - Activate Backup Subscription

Hi Everyone. Had this issue of Backup to online storage on a few occasions and am getting tired of it. The other backup to the computer runs fine but when backing up online it asks me to activate...

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Norton 360 Errors..

Hello. I am have a problem with Norton 360. I am uising Windows 8. I have a lot errors with Norton 360:    I come from poland, my translate is bad ;( Please help ! :) 

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Mysterious Download clamming to originate from Symantec

Hello, not to long ago I was just sitting on a website (youtube) watching a video and Norton then came in with a notification saying that a downloaded file was clean. I was not downloading anything at...

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